退款政策

Cancellation & Refund Policy

Most products are crafted individually after your order. Please read before ordering.

Product Types

Made to order (4 to 8 weeks): all carbon products, including protection parts

In-stock (ships within 2 weeks): bags, fasteners, and other accessories

Order Cancellation · before shipping

Within 7 days: full refund

8 to 15 days: 50% refund (production has begun, materials allocated)

After 15 days: production underway, cancellation no longer possible

In-stock items: free cancellation anytime before dispatch

If Production Is Delayed

Lead times are estimates, and we'll keep you updated if a delay occurs. If production exceeds our stated maximum (8 weeks) without dispatch, you may set a reasonable additional period (e.g. 2 weeks). If still not dispatched within that period, you may cancel for a full refund.

Returns · after delivery

Shipping damage: email us within 7 days of delivery with photos of the damage and packaging. As we file a claim with the carrier, we may request supporting documentation. Once confirmed, full refund or replacement.

Change of mind: accepted for unused, uninstalled items in original packaging, with return and reshipping costs covered by the customer. May be limited for made-to-order items depending on production progress.

Installed or used items: once fitted to a vehicle, a part may show marks or wear and can no longer be resold as new, so it cannot be returned.

Refunds

Approved refunds are issued in full to your original payment method (PayPal or card), with no fees deducted.

For EU Customers
You may have a statutory 14-day right of withdrawal under EU consumer law, which applies where it provides greater protection than the terms above. For made-to-order items, this right may be limited once production has begun.

Contact: support@mightym.co.kr
FACTORY M CARBON WORKS is operated by MightyM, Republic of Korea.