Made to Order
Our carbon parts are made to order and crafted individually to ensure the quality and finish you expect. Thank you for your patience.
Lead Time
Within 4 weeks
During periods of high order volume, please allow up to 2 additional weeks.
Bags, fasteners and accessories are in stock and ship within 2 weeks.
Worldwide Shipping
Air Express · FedEx / EMS / USPS · DAP (Delivered at Place)
US, Canada, Australia, most of Europe & Asia$60 USD
Other regions (Latin America, Middle East, Africa, etc.)$85 USD
Orders under $100 ship from $35. Your exact rate is shown at checkout.
All Shipments Are Insured
Every order is insured against loss or damage in transit. Coverage applies only while the parcel is in the carrier's possession. It does not cover delivery delays, customs holds, duties or taxes, parcels refused or returned, incorrect addresses, or loss after the carrier confirms delivery.
Duties & Taxes
All orders ship DAP (Delivered at Place). Shipping fees do not include import duties, import VAT/GST or customs brokerage fees. These are the buyer's responsibility and are collected by the carrier before or at delivery.
Korea Customs Approved Exporter · No. 010-19-200237
EU, UK & EFTA: we are a certified Approved Exporter for motorcycle parts (HS 8714) under the Korea–EU, Korea–UK and Korea–EFTA FTAs. Our invoices carry an origin declaration, so these parts qualify for duty-free import into the EU, UK, Switzerland, Norway, Iceland and Liechtenstein. Import VAT still applies.
Other Korea FTA countries (e.g. Canada, Australia): reduced or zero import duty may apply, but import VAT/GST and local fees may still apply.
Other countries: import duty and import VAT/GST may apply.
United States: Korean-made goods are currently subject to additional US tariffs despite the KORUS FTA. A duties-paid option may be available at checkout.
If a parcel is refused or returned because duties or taxes were not paid, the return shipping cost and any related charges will be deducted from your refund.
Cancellation & Refund Policy
Order Cancellation · before shipping
Within 7 days of ordering: full refund
8 to 15 days after ordering: 50% refund (production has begun and materials are allocated)
After 15 days: production is underway and the order can no longer be cancelled
In-stock items: free cancellation anytime before dispatch
If Production Is Delayed
If your order has not shipped within 6 weeks (our maximum lead time), you may set a reasonable additional period (e.g. 2 weeks). If it still has not shipped by then, you may cancel for a full refund.
Returns · after delivery
Damaged or lost in transit: email us within 7 days of delivery with photos of the item and packaging, or contact us if tracking stops updating. Because every order is insured, once confirmed we reship or refund right away, without waiting for the carrier claim.
Change of mind: accepted within 14 days of delivery for unused, uninstalled items in their original packaging. Return shipping is paid by the customer. Exceptions may apply to made-to-order items.
Installed or used items: once fitted to a vehicle, a part may show marks or wear and can no longer be sold as new, so it cannot be returned.
Refunds
Approved refunds are issued to your original payment method (PayPal or card), with no processing fees deducted.
For EU customers: you may have a statutory 14-day right of withdrawal under EU consumer law, which applies where it gives you more protection than the terms above. This right does not apply to items made to your individual specifications.
![[DYJ Production] Titanium Engine Oil Cap, Drain Bolt Set for Yamaha](http://thefactorym.com/cdn/shop/files/34_1_oilcap_drainset.jpg?v=1740227166&width=1445)
POSITIVE FEEDBACK 100%
